Best Order Management System for Daraz in 2024

Have you seen a bustling online marketplace where a myriad of businesses can be seen interacting with shoppers? This is Daraz in Pakistan. As a leading eCommerce marketplace, Daraz has changed how local customers shop online at a drastic level. Diverse product offerings have brought different customers on a single platform with a hike in demand. With its growth, Daraz sellers also experience certain complexities. Therefore, they are on the lookout for efficient order management with customer satisfaction as the ultimate goal. 

An order management system for Daraz sellers is more of a necessity. Why? It handles a high volume of orders, takes care of inventory management across multiple channels, and ensures timely deliveries. In return, the risk of delayed shipments is massively reduced. As a seller, one needs to look for the best order management system for Daraz in Pakistan to streamline operations, reduce manual errors, and enable more sales. 

In this blog, we have highlighted the best order management system for Daraz sellers, focused on its features and unique solutions. Let’s take a look at the details. 

Why an OMS is Essential for Daraz Sellers           

Ever since eCommerce has grown in Pakistan, it has become essential to have an omnichannel system to succeed. Daraz sellers constantly face challenges to meet their customer’s demands and timely deliveries. As a seller, you need to create a positive experience that leads to customer satisfaction. 

Automating shipping label generation, tracking, and returns management are part of the eCommerce order management system that you can benefit from. 

The impact of implementing an OMS for Daraz sellers can be seen in the following ways. 

Improve Inventory Listings 

A seller needs to reach at least a 60% rating to better manage the inventory. For instance, if you have attained the required criteria, your products will appear at the bottom of the first search results, adding credibility to your product listing. A good rating also indicates that you are a credible seller, thus increasing your sales volume. 

Also, keep in mind that the cancellation rate also affects the seller rating. Implementing an order management system reduces the risks of low inventory with the help of real-time data. You can easily stock the products that are high in demand reducing delivery delays. 

Manage Capacity Orders

Too many orders too soon. A common indicator your sales are not being managed properly. As a Daraz seller with an OMS, you get to enhance the customer experience, by offering Daraz flash deals, discounts, or any special offers to attract more purchasers. An OMS allows you to effectively manage the high-capacity orders. Because the system collects the customer's data the risk of missing an order is highly reduced. 

Customer Feedbacks 

Online stores do not rely heavily on sales only. Customer reviews matter a lot. You can shape the experience of your customers with user-generated content, and suggestions based on their past purchases. A multichannel order management system generates reports with real-time data about what the target customer is looking for. You can improve the products and offer the right product to the right customer personalizing their shopping experiences. 

Ship Globally 

Your procedures will vary depending on whether you want to set up a local fulfillment center or ship from your location. It could be necessary to take into account regional fulfillment customs, standards, and laws, such as when payment is accepted.

You can manage this complexity with the aid of an OMS. You may decide which stocks to make available to each market, channel, and geographic area. Thus, before opening up a wider range, you may, for example, test a particular category of stock sent from a single location.

Your fulfillment workflows can be duplicated (used as templates) and modified to accommodate particular local requirements. To put it succinctly, an OMS for Daraz sellers helps them to better position themselves for growth by managing the complexities of international sales and fulfillment. 

Top Features of an Ideal Order Management System for Daraz Sellers

Integration with the Daraz Platform

An order management system for online sellers can be readily integrated with the Daraz platform. It ensures seamless data transfer between both systems. Also, the interface makes Daraz's order management process rather more effective and error-free enabling sellers to update inventory levels in real-time. Also sellers can synchronize product information with real-time data. 

Real-time Inventory Management

It is important to ensure that stock levels are constant, especially at the time of high demand. Inventory management features help to avoid stockouts and overselling. To maintain an ideal stock level, and improve customer satisfaction, sellers can find it hard to keep an eye on inventory at multi-warehouses. To maintain operations, OMS offers precise and real-time inventory updates. 

Automated Order Processing

To keep up high productivity and satisfy customers, an automated order management system is essential for Daraz sellers. Therefore, an automated order processing feature is a game-changer. The entire order lifecycle - from order placement to fulfillment is streamlined with this feature. Order confirmation, billing, and creating shipping labels help sellers save time, reducing manual errors. 

Multi-channel Sales Support  

With the help of multi-channel sales support, sellers can easily monitor every aspect of their business from a single platform, managing all of their channels. Sellers can enhance overall business performance and make well-informed decisions by combining orders, inventory, and customer data. 

Efficient Return Management

Customer satisfaction is the primary focus for any online seller while operational efficiency comes secondary. An omnichannel OMS that helps build customer trust is a must for a Daraz seller, that helps to handle return requests efficiently. It also enables them to generate return labels, and track the number of returned items. Updating inventory is easier to track too. 

Order Tracking and Notifications

It is crucial for any Daraz merchant to provide notifications to their clients informing them of the purchase confirmation and status updates. Building trustworthiness is aided by automated notifications and real-time tracking data. Both the client experience and the number of questions regarding order status are improved by the transparency. Customers can track the development of their orders with proper notifications on the given contact details. 

Bulk Order Processing

Bulk order processing should be a top priority when searching for the best Daraz order management system in Pakistan. With the help of this feature, sellers can handle several orders at once, cutting down on errors and saving time. Peak sales may be controlled with prompt fulfillment, and customers can be satisfied. 

Integration with Shipping Carriers

For Daraz sellers, a trustworthy OMS should facilitate integration with both local and international shipping companies. It gives sellers the ability to offer delivery options from OMS, track shipments, and create shipping labels. These interfaces expedite deliveries and streamline the shipping procedure. 

Localized Support and Language

An OMS needs to provide language options and localized support to be genuinely effective. Support in local languages and an understanding of the particular requirements of the area are essential components that targets the Pakistani local market. This localized strategy guarantees that vendors receive prompt assistance when needed and facilitates their navigation of the marketplace.

Customized Pricing Plans

Cross-referencing the price plans is the best approach to determine which order management system is appropriate for you. You must determine which flexible price alternatives fit various business budgets and sizes. Plans that are reasonably priced guarantee that even a novice seller may take advantage of sophisticated order management tools that are economical. 

Integration with Accounting Software

It's critical to link accounting software with the OMS for financial management. With this feature, tax management, invoicing, and financial tracking should be simple to handle. Additionally, it facilitates the whole accounting process simplification and helps the Daraz merchants keep accurate financial records. 

Leading OMS Solution for Daraz in 2024

To run your Daraz operations and sales processes smoothly, and maintain the stock levels with an increasing demand, you will need XStak OMS. 

 Because it is an advanced cloud-based order management solution, it helps eCommerce sellers to provide a better roadmap for their customers to navigate from order placement to checkout without any trouble. Because XStak OMS easily integrates with platforms like Daraz, sellers can synchronize real-time inventory across online and physical stores. 

We have discussed XStak OMS’s primary features that Daraz sellers can benefit from.

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Our features stand out based on their efficiency, functionalities, and easy availability for sellers in the local market at a cost-effective pricing plan. Integrating our OMS will help you with your operations and drive customer satisfaction and business growth. 

Examples of Daraz sellers who have successfully implemented the XStak OMS solution

XStak OMS is a real game changer for eCommerce stores. Many Daraz Sellers have integrated XStak making it an ideal choice for the order management solution to achieve efficiency. 

Take a look at our two most notable clients. 

Walkeaze 

An incredible footwear brand, Walkeaze successfully integrated XStak OMS to manage its Daraz orders. It allowed them to maintain real-time inventory levels, automate order processing, and improve customer satisfaction, especially during the festive seasons. Not only this, but they were also able to maintain timely deliveries and efficient return management. 

ShopFiona 

Most eCommerce consumers in Pakistan belong to the clothing and apparel industry. It’s no surprise that a trendy women’s fashion brand, ShopFiona, utilized XStak OMS to handle their large volume orders on Daraz. The primary features enabled the brand to synchronize the inventory across multi-stores, streamline fulfillment, and ensure accurate tracking and notifications for their customers. 

FAQs

How does an OMS integrate with Daraz?

Daraz integrates with the OMS through APIs, making the data exchange between the platforms successful. It also allows users to automate order imports, synchronize inventory, and gain real-time order status updates. 

Can the Daraz OMS manage cash-on-delivery (COD) orders?

Absolutely! With the help of OMS, sellers can efficiently handle the cash-on-delivery (COD) process. The OMS ensures that COD transactions are recorded, tracked, and handled from order placements to payment collection and reconciliation

What shipping carriers does the XStak OMS support?

DHL, FedEx, TCS, and Pakistan Post are some of the popular options for shipping carriers supported by XStak OMS. It helps online store owners to provide more flexible and credible shipping options to their target audience. 

How does the XStak OMS help with return management?

Return authorization is one of the most important features to streamline return management, ensuring that all return requests are tracked and processed accurately. Workflows are automated to facilitate faster turnaround, while inventory is updated. 

How secure is my data with the OMS?

OMS ensures security measures by encrypting the user's sensitive information. It also secures access control for protection and conducts regular security checks, ensuring compliance with all industry standards. 

Can the OMS handle multiple sales channels?

Absolutely. Especially XStak OMS easily takes care of multiple sales channels such as Magento, Daraz, WooCommerce, etc. It allows store owners to monitor their sales and operations with real-time data across multiple channels. 

Conclusion 

eCommerce in Pakistan is one of the most evolving markets. Online sellers are always on the lookout to gain a competitive advantage and to increase the followership. Integrating the OMS with Daraz is one of the effective and proven strategies to achieve this goal. So, as a Daraz seller, you can increase your number of sales, become a verified and credible online seller, and appear on first-page suggestions by integrating an OMS just like XStak. It’s about time that you can manage your inventory, streamline payment gateways, and have proper multi-channel sale support among other features. 

If you want to increase or maintain your customer base with the most cost-effective order management solution - you are at the right place. Talk to us to learn more about XStak.