5 Best Enterprise POS Software for Businesses in 2024

Today, every business relies on digital transactions. Enterprise POS software is one of the revolutionary forces elevating AI-driven enterprise point of sale solutions. Businesses such as Zara can personalize their customer’s experience and provide recommendations based on their buying history and behavior. As a result, they are leading in inventory turnover, design, production, and supply chain, meeting the market trends faster than other fashion retailers.

A robust POS software streamlines transactions, manages inventory, retains customer relationships, and overall efficiency. Therefore, the importance of such software will continue to grow.

So what should a business look for when it comes to enterprise POS? Depending on the business’s needs, you must choose the best POS software for the enterprise, offering quality features and benefits. In this blog, you will learn about the best POS software for your business. 

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What is Enterprise POS Software?

A standard enterprise POS software handles the customer’s needs. As a store associate, you can view all available inventory, completed payments, successful/unsuccessful checkouts, etc on a large scale with a single click. Whether an eCommerce store or a brick-and-mortar store, customers and owners experience the POS software daily.  

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Future Trends in Enterprise POS Systems

Back in 1879, POS was merely a cash register. The use of electronic calculators became popular in the 1950s and 1960s. As the technology progressed, in 2002, a cloud-based software POS system was introduced. 

According to a survey by Statistica, the global Point of Sale (POS) software is expected to reach the size of 42.5 billion US dollars by 2027. With the help of these evolving technologies, businesses can protect confidential information from online hacks. Plus, modern POS software abide by the industry regulations for data protection. 

• Now POS transactions are made with mobile payments, credit cards are the second most popular payment method, while debit cards remain the third choice. Therefore fewer cash transactions. 
• On average 86% of retail businesses, use point-of-sale solutions to inform about discounts, loyalty programs and other marketing strategies. 
• The use of point-of-sale systems for enterprises will continue to grow thanks to Artificial Intelligence (AI) and Machine Learning (ML). The predictive analytics and chatbot assistants are a smart touch to upgrade from existing POS systems. 
• Businesses are also breaking free from conventional payment methods. Now, they conduct transactions from any device, any location, whether it's in-store or door-to-door, these transactions are possible with mobile POS software. It not only reduces wait times but facilitates instant and secure payments for impulse purchases. 
• Transitioning to a modern POS system enables businesses to integrate with the right CRM systems with valuable insights into customer buying behavior. 
• Self-checkout kiosks are also making an entry in the consumer market, especially in grocery and big-box stores. It offers convenience and efficiency to the customer and businesses alike. These can be seen in the local markets in Korea. 

To stay ahead in the competition, retail businesses can stay ahead of the curve by implementing the following tips: 

• Integrate a cloud-based POS solution because it offers more flexibility and real-time data access. 
• To streamline operations, choose a point-of-sale system that integrates with other business tools like CRM, ERP, and eCommerce platforms.
• Focusing on user experience with a user-friendly POS interface enhances the customer experience. 
• Migrate from existing POS software to modern POS software offering powerful analytics tools with insight into sales trends, customer behaviors, and inventory levels. 

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Features of a Modern Enterprise POS

A seamless transaction for staff and customers is equally important which can impact the sales. Keeping this in mind following are the identified features a business should look for in a modern enterprise POS. 

1. User-Friendly Interface 

Any modern point of sale solution must have a user-friendly interface. An intuitive and easy-to-navigate dashboard is ideal for staff and customers. A user-friendly interface is quick to learn and implement, reducing the training time for the staff. Also, it minimizes the chances of any human error that can result in excellent customer service. An innovative, but simple design with organized menus and prominent buttons are the foremost requirements of a user-friendly interface. 

2. POS Integration 

An omnichannel POS system is quite comprehensive. It not only streamlines transactions but also operations, billing, and inventory management. Table management, menu customization, and real-time sales tracking are some of the best features of POS integration. This tremendously enhances operational efficiency and gives you accessibility from any device. 

3. Cloud-Based Technology

Retail proprietors are always on the lookout for cloud-based technology. A modern enterprise POS lets you check sales, inventory, and data at any given time. This feature safeguards the business to ensure they are constantly stocked up without any order delays. One of the major perks of this feature is the cloud security. All of the data is secured and easily recoverable. 

4. Customer Relationship Management 

Any business’s ability to comprehend and manage its connections with customers is essential to its success. CRM is one of the modern POS system features that maintains order history, gathering and analyzing customer data. It also identifies preferences and behaviors included in a smart point of sale solution for enterprises. Using this data, marketing efforts may be tailored, eating experiences can be made more unique, and loyalty programs that promote return business can be established. 

5. Analytics and Reporting 

Organizations benefit from data. A point of sale system featuring sophisticated analytics and reporting capabilities can offer priceless insights. Several data types such as sales, consumer behavior, employee performance, or inventory levels are trackable and analyzed by the system. Due to this, businesses can make well-informed decisions, improve the customer experience, and generate more revenue. 

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6 Benefits of Modern Enterprise POS Software

POS software makes it easier to manage a business. It's important to learn about some benefits of using a point of sale system. 

1. Better Customer Experience 

To keep a customer happy, you need to have access to their personal information like name, phone number, purchase history, and correct email address. A primary benefit of the modern eCommerce POS integration system is that it keeps track of customer data so that you can overview your target audience. You can also keep better track of customer groups like loyal customers. Based on their buying behavior, you can send promotional emails, and newsletters to encourage them to visit the store and shop more. 

2. Increase Sales and Revenue

Businesses always look forward to reducing their operating costs. With point of sale software, retailers also enjoy multiple functionalities that improve sales. For instance, you can use a variety of revenue generation ideas like repair and rentals, etc to generate a new revenue model. The ability to offer multiple services increases the sales opportunity. 

3. Reduce Wait Time 

You will probably save more time in-store if you use a point of sale. You can benefit from a variety of features in the system that lower the amount of operations. Certain features have the ability to do tasks automatically. For instance, determining the bare minimum of goods to maintain in stock or generating real-time information. These functions can save time for your business.

4. Keep Track of Inventory 

Tracking inventory is not an easy task. Businesses need to manage real-time inventory and be aware of the availability of products in a certain time period. If these products are unavailable when a customer places an order, business can take a hit. So, if a product is sold out or unavailable, POS software tracks it for you, saving a lot of tracking time and eliminating errors in inventory records. 

5. Automating Reports 

It takes a lot of work to gather, finish, and arrange manual reports. It’s challenging to compile pertinent data for your reports in order to completely comprehend the status of your company. The point-of-sale system enables you to generate reports automatically. It gives you a broad perspective of the company. This covers inventory, purchases, rates, contacts, sales, and so on.

6. Improved Privacy and Security 

Your data is better protected against unauthorized access when you use a POS system.

The majority of systems provide dual-user authentication. This lessens the likelihood that malevolent users will compromise your system. Additionally, the administrator can instantly allow or deny users access. You may also view your data at any time and from any location. You can be certain that your data is protected from natural calamities like floods and store fires if it is kept on the cloud.

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Criteria for Evaluating Enterprise POS Software

When choosing a point of sale system, businesses should focus on its features and benefits. The success metrics of the POS software are based on the following factors: 

1. Scalability

Think about your point-of-sale (POS) system and any hardware systems you have in place. How does it interact with the back-of-house software? A seamless integration automates data flows between systems, eliminates errors and save time.

2. Integration

POS systems provide a plethora of integrations with other CRM and ERP solutions. This covers the administration of your supplies, clients, sales, inventories, and so on. A well-organized firm leads to productivity and communication between associates and retail locations.

3. User-Friendliness

Your employees should find the software easy to use, particularly if some of them are not tech-savvy. It might take a lot of effort and be ineffective to train staff members to utilize complex software. Choose software with capabilities that are simple to use and an intuitive UI. To be confident that your team can quickly become accustomed to it, ask for a demo or trial version. 

4. Customer Support

The best enterprise POS software alerts the staff to follow up with the concerned customer as soon as the goods are received. In addition to improving consumer satisfaction, this occasionally generates additional income.

5. Cost vs. Value

Your running costs can be decreased with the point of sale system. According to Intuit Market Research research a $300,000 business revenue saves $30,000 annually. Only if they implement a point-of-sale (POS) system. It cuts expenses by about 10%.

You will almost certainly save money if you lower your running expenses. You can put extra money in your pocket by saving that amount.

6. Advanced Reporting

Software is not all made equal. Some of them are devoid of the analytics and reports production that enables you to make well-informed choices. Having access to comprehensive analytics and reporting is essential for making data-driven decisions. Choose software that offers information on labor expenses, inventory consumption, and sales trends. Personalized reports can assist you in monitoring the KPIs.

7. Security Features

Financial records and sensitive client data are handled by software. The software you select complies with data protection laws and industry-standard security protocols.

8. Multi-location Support

The POS software you choose must have the ability to manage networks of stores, or "multi-store" administration. It is something that very few point of sale providers provide. Such capabilities lessen the workload for your firm if it manages multiple locations.  

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Best POS Software for Enterprise Businesses in 2024

A POS system is the best combination of hardware and software. If you are looking to utilize a point-of-sales solution to manage sales, we have handpicked the best contenders for you. 

1. XStak POS 

XStak POS is a self-service omnichannel. It is a cloud-based point of sale system that ensures retailers conduct transactions with online and offline customers at multiple locations.

It is an easy-to-integrate order management system that continues to work in the absence of a network connection. It facilitates the Omnichannel Commerce, Marketing, Payments, and Business Intelligence operations for retailers. Diverse industries like retail, eCommerce, fashion and apparel, grocery stores, and consumer electronics benefit from XStak POS. 

Key Features

• Cloud-hosted POS to access POS data anywhere 
• Offline availability to be synced when the network is connected
• Centralized inventory management from multiple stores and location 
• Inventory transfer and adjustments within your locations to manage records of goods. 
• Staff management according to team hierarchy and roles.
• Stock control to manage ordered stock from suppliers. 
• Mobile optimized for a complete POS experience. 
• Audit module to tally physical stock.
• Multi-device compatibility with devices like barcode scanners and printers.
• Custom receipt templates to adjust receipts as per requirement.
• API first platform for sales orders, inventory, and discount management. 
• Business intelligence for real-time sales reports.

Pros

• Personalized sales experience across all channels 
• Improved sales and revenue 
• Enhanced inventory management 
• Customer retention and loyalty 

Cons

• Not suitable for restaurants 

Price 

• Transaction-based pricing model 

 Customer Reviews

“XStak is a user-friendly stock management system that helps us manage vast inventory, online and offline, when needed.” Co-founder, Nature Hedonist. 

2. Shopify POS

Shopify POS is a global eCommerce platform that facilitates the opening of new retail locations, foreign markets, and online distribution channels.

Shopify POS is a good choice for retailers who sell both in-store and online. Shopify POS works best for online and in-store sales. It boosts revenue, simplifies processes, and provides customers with a seamless shopping experience. The software includes an all-in-one point of sale designed to work in any kind of retail setting.

Key Features

• Staff management 
• Omnichannel processes 
• Fully integrated inventory system 
• Payment processing (card and cash payments) 
• POS verification 

Pros 

• Highly adaptable 
• Strong integration with eCommerce 
• Easy business setup 

Cons 

• Can be slow at times 
• Lack of support for subscription items 
• Limited customizations 

Price

• USD 89/month per location 

Customer Reviews

“Shopify POS allows us to keep customers at the heart of our experience without running into limitations.” - Co-founder, Neighborhood Goods

3. Square Point of Sale

With Square Point of Sale, a business can sell over the phone, in person, online, or in the field. After every sale, keeping track of customer preferences and feedback is easy.

Square Point of Sale's integrated customer directory records preferences and feedback from customers. Merchants create customer segments based on their purchase history, target email marketing campaigns, and deliver personalized messages to encourage customers.

Key Features

• Contactless payments (Apple Pay, Google Pay, Cash App Pay and Tap to Pay)
• Transfer funds
• Customizable item grid 
• Offline payments 
• Customer service management 
• Customized receipts templates 
• Social media integrations 
• Order management system 
• Reporting and insights 
• Inventory management 
• Multi-location management 

Pros 

• Keep track of customer base 
• Smoother operations and simplified processes 
• Convenient online scheduling 

Cons

•  Lack of customer portal 
• Confusing point of entry into the software
• Multiple prices for each service 

Price

• Free version available 
• USD 29/month + processing fee (Plus version)

Customer Reviews

“I have used Square Point of Sale for 10 years for my hair salon business. Processing for appointment booking is a lot easier.” Owner/Stylist, Small Business

4. Lightspeed Retail

Lightspeed Retails is a top point-of-sale (POS) and payment software. It increases visibility across all channels by automating activities and streamlining operations. Lightspeed offers a unified, user-friendly system for managing sales, inventory, customers, and suppliers. Make informed decisions with access to customized information on sales, inventory, and customers. 

Key Features

• Real-time insights 
• Expert help 24/7
• Unified POS 
• Manage online orders 
• Track shrink and discrepancies 
• Customize reports 
• Automated marketing 
• Segment based data 
• Multi-location management 
• Integration with other applications 
• Open API

Pros 

• Easy inventory management 
• Advanced features for retail operations 
• Virtual assistance for logins 
• Flexible POS system for small businesses

Cons 

• Takes a lot of time to upgrade 
• Entering inventory can be time-consuming 
• Limited discounts and promotion capabilities 

Price

• Starts at US $69

Customer Reviews

“Overall, operating Lightspeed in multiple locations has made processing retail transactions and managing those transactions easy.” - Capterra

5. Iqmetrix POS 

Telecom retailers in the wireless and cellular retail sectors use IQmetrix. It is an omnichannel retail management and point-of-sale system. The system includes features such as accounting, employee scheduling, marketing campaigns, online appointments, tracking and auditing of inventories, and business analytics etc. 

Key Features

• Retail management 
• Built-in POS 
• Labor monitoring 
• Quick payments 
• Robusts integrations 

Pros 

• Easy-to-use dashboard 
• Keep track of all customer information 
• Integrations with other systems work well
• Customizable carrier pricing sheet

Cons 

• The software can freeze sometimes 
• Slow login speed
• Reports take a lot of time to upload

Price

• Ranges between US $100 - $500

Customer Reviews

“We consistently hear from store associates that products are easy to use, and enable a smooth operation.” Frank Gumino, CIO, TCC

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How XStak POS Solves Problems with Advanced Technology

Cost-Effective Solution: XStak POS offers a cost-effective solution to all businesses. By offering a scalable pricing model, the need to use costly hardware is minimized. 

User-Friendly Interface: The intuitive XStak POS design makes it easier for businesses to operate and navigate from one tab to another. A clean and organized layout is displayed which saves tons of training time. Dashboard is easy to use which eliminates the risk of error and increases operational efficiency.

Offline Functionality: An unstable network connection will not affect your transactional processes. The offline function allows you to sync the processes once a network is in range. It allows data access without any interruption. 

Robust Security Measures: XStak POS is cloud-based therefore it employs advanced encryption. It also complies with industry standards to protect any sensitive data. Therefore reducing the risk of data breaches for businesses. 

Reliable Support and Maintenance: XStak offers a 24/7 support system with proactive maintenance for regular updates. Other business apps are integrated allowing you to ensure that your system runs in a smooth way. 

Integrate with Any Platform: The best part of XStak POS is that it allows easy integrations with CRM, ERP, and eCommerce solutions. The interoperability with other business tools streamlines the operations for businesses looking for a unified business solution.                                  

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Conclusion

Retail operators can greatly enhance their operations, customer satisfaction, and overall profitability. Implementing features like an integrated point of sale system, online ordering and customer relationship management (CRM) and analytics and reporting, etc are focal points.

In the cutthroat retail market, making a strategic investment in the best point-of-sale system for your business can lead to long-term success and sustainability.